Contact

Got a question? We're here for you.

Product questions, order help, or just curious about the science — reach out any way you like. We usually reply within one business day.

Email us shop@rustguard.us Call or text +1 (281) 755-0750 WhatsApp Scan-free — just tap to chat
Before you write: if your Rust Guard turned dark — that's not a defect. It's the collected rust, and the sign it's working. See why →

FAQ

Questions? Answered.

Is it safe for my dishwasher and my dishes?

Yes. Rust Guard is a solid aluminum stick — no chemicals, nothing dissolves into your water beyond the natural protective reaction. It's confirmed food-contact safe by an independent German materials lab and sits in your cutlery basket like any piece of silverware.

How do I know it's actually working?

You'll see it. Over the weeks, the stick visibly darkens — that's the rust it pulled out of your water, collected on the stick instead of your silverware. A dark stick isn't a defect. It's the proof.

Will it help with my already-rusted silverware?

Rust Guard is preventive — it stops new rust from forming. Clean existing spots off once with a standard rust remover, and Rust Guard keeps them from coming back.

When do I need to replace it?

After about 120 wash cycles — roughly 4 months of daily use. When the stick has turned dark and dull across its surface, it's fully loaded and ready to be swapped.

Does it work in hard-water areas?

That's exactly where it shines. Hard water and older pipes carry the iron particles that cause rust spots — Rust Guard was engineered for precisely these conditions, and 85% of U.S. homes have them.